Last Updated: 3 March 2025
At ZyzoShop, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you visit our website (zyzoshop.com). By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information when you visit or interact with our website:
a) Personal Information (Provided by You)
- Name, email address, phone number, and shipping address (when placing an order).
- Payment details (processed securely through third-party payment providers).
- Account login details (if you create an account).
b) Non-Personal Information (Collected Automatically)
- IP address, browser type, device information, and operating system.
- Website usage data, such as pages visited and time spent on the site.
- Referral source (how you found our website).
c) Cookies & Tracking Technologies
- We use cookies to improve your browsing experience, analyze traffic, and personalize content.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfill your orders (including shipping and payments).
- To communicate with you regarding order status, promotions, and customer support.
- To enhance website performance and user experience through analytics.
- To comply with legal obligations (tax records, fraud prevention, etc.).
We do not sell or rent your personal information to third parties.
3. How We Protect Your Information
We take appropriate security measures to protect your personal data, including:
- Secure Socket Layer (SSL) encryption for safe transactions.
- Limited access to sensitive information.
- Compliance with industry security standards.
Despite these efforts, no online data transmission is 100% secure. You share your information at your own risk.
4. Third-Party Services
We may share necessary information with trusted third parties, including:
- Payment Providers (e.g., PayPal, Stripe) for secure transactions.
- Shipping Companies to deliver your orders.
- Analytics & Marketing Services (e.g., Google Analytics) to improve our website.
These third parties are required to handle your data securely and in compliance with applicable laws.
5. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Update: You can request access to or correction of your personal information.
- Deletion: You can request deletion of your data (except for legally required records).
- Opt-Out of Emails: You can unsubscribe from marketing emails anytime.
- Cookie Preferences: You can manage cookie settings through your browser.
To exercise these rights, contact us at [Your Contact Email].
6. Cookie Policy
Cookies are small files stored on your device to enhance your browsing experience.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality (e.g., login, shopping cart).
- Performance Cookies: Help us analyze site performance and improve usability.
- Marketing Cookies: Used for personalized advertising and promotions.
How to Manage Cookies
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect website functionality.
7. Data Retention
We retain your personal data only as long as necessary for business operations, legal compliance, or resolving disputes.
8. Changes to This Policy
We may update this Privacy & Cookie Policy occasionally. Any changes will be posted on this page with an updated date.